Cookie Policy

Last updated: 23 September 2020

illio Technology Limited, a company incorporated in Hong Kong (No. 2845489) and its affiliates (referred to as "illio", "we ") respects your concerns about privacy. This policy explains what cookies are and the types of cookies we use on the illio website or one of our other products or services, all of which are part of illio's platform (the "Platform").

For more details about illio's privacy practices, please refer to our Privacy Policy available at the following webpage: www.illio.com.

Unless otherwise defined in this Cookie Policy, capitalised words have the meaning given to them in illio's Terms of Use (available at the following webpage: www.illio.com).

What are cookies? 

A "cookie" is a text file that websites send to a visitor’s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings on the device. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a visitor’s device and to target the content displayed to the visitor’s interests.

Do we use cookies on the Platform and, if so, why? 

Yes. By using our Platform you agree that, unless you have set your computer's browser to reject them, we can place the types of cookies set out in the table below on your device, and use that data in accordance with this policy.

We use cookies to: (i) customise and improve users' visits to our Platform; (ii) deliver content tailored to users’ interests and the manner in which they browse our Platform; and (iii) manage our Platform and other aspects of our business.

And local storage to provide a secure log-in experience, improve functionality and to remember your choices, and to collect anonymized statistics so we can spot usability issues and improve site functionality.

What types of cookies are used on the Platform and what choices do you have? 

Below is a list of the cookies that we would like to use on our Platform. You can indicate your acceptance of all cookies or a selection of cookies that you allow us to use on our Platform. Please note that depending on your selection, you may not be able to take full advantage of the Platform. Please also understand that a cookie will be placed on your device to allow us to remember the selection you make.

Strictly Necessary Cookies

These cookies are necessary for the Platform to work, and enable you to move around the Platform and use the services and features. Disabling these cookies will encumber the Platform's performance and may make these services and features unavailable. Strictly necessary cookies are used to collect session ID and authentication data. During the time you visit the Platform, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. These are session cookies (i.e., which expire when you close your browser session). These cookies are never stored permanently on your computer and disappear when you close your browser. To use some of our Platform without issue you need to have these cookies enabled.

We set out a list of the cookies that we currently use:

Authentication cookies (Cognito and Amplitude) to provide secure access to the site

Asynchronous notification cookies to tell the UI when system events have started or stopped (e.g. a set of trades has finished processing)

Functional Cookies

We use cookies for online tutorials (UserPilot) and our help chatbot (Hubspot).

Analytic Cookies

Analytic cookies are used to gather statistics about the use of the Platform in order to improve the performance and design of the Platform and our services. For these purposes, analytic cookies collect information about your device type, operating system type, browser type, domain, other system settings, IP address, referring URLs, information on actions taken on the Platform and the dates and times of your visits, as well as the location and time zone in which your device is located.

We use Mixpanel to provide our analytic data and the information generated by the cookie about your use of the website (including IP address) is transmitted to Mixpanel. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for us.  You can find more information about Mixpanel’s privacy policy here: https://mixpanel.com/privacy/.  You may choose to opt out of the Mixpanel cookie at any time. This information can be found at: https://mixpanel.com/optout.

Analytic Cookies

We do not sell or provide customer data to any 3rd parties

Cookies subject to change

The content of this Policy is for your general information and use only. These cookies are subject to change without notice. You acknowledge that this information may contain inaccuracies or errors and is subject to change and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

How do I disable or remove cookies?

You can restrict, or otherwise change, the use of cookies on the Platform through your browser. Each type of browser offers ways to restrict and delete cookies. For more information on how to manage cookies through your browser, please visit the appropriate link below. 

Internet Explorer 


Google Chrome 


Other technical data we collect and use

When you use the Platform, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. 

We may also collect data: regarding device IDs or identifiers, connection information, device software, statistics of page views, ad data, referral URLs and IP data; to determine your general geographic location, so that we can provide location-specific content to you; to assist in responding to complaints and queries; to investigate any possible breach of our terms or conditions including fraud or illegal activities with the use of your Personal Data.

Request a demo

Use the form or send us an email at to request a live demo of our platform or if you wish to know more about illio.
What we have achieved is to build a platform that visualises enormous amounts of data in an intuitive manner. With that information, a user can gain insights that will lead to more informed decisions for an investment portfolio.
Vanessa Gibson    CEO